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Forums > Global Forums (English) > Bugs

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i cant play

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Alex VM medal 5000
9 years 58 days ago
hello everyone

i play this game long time ago but now it completly diferent and i cant play, "go to race" fail

ERROR: uncaught exception: out of memory : URL : Line 0

firefox error

i need help to run this game
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Jack Basford medal 5240 CEO & CTO
9 years 58 days ago
Which browser are you using and how much memory does your computer have? Make sure you are using the latest version of Firefox, Chrome or Microsoft Edge.
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Alex VM medal 5000
9 years 58 days ago
i have the latest version of firefox (i install firefox 30 min ago), 100gb hard disc and 6,00gb ram, 3,44gb without using
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Jack Basford medal 5240 CEO & CTO
9 years 57 days ago
Hi Alex,
We've added quality settings to the web app so you can set them before trying to join a race. Please try settings your viewer quality to Basic in your settings: https://igpmanager.com/app/p=settings

If that works, then you can try raising it by one step and loading another viewer until you hit the limit again.
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