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Forums > Global Forums (English) > Help & Support

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Not getting rewarded ads

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Musho Alonso medal 5313
353 days ago (Last edited by José Trujillo 353 days ago)
Hello,
I would like to comment that I can't see the ads on mobile. I do not know why, but in other games I can see ads, this only happens in IGP, if you can help me to find the problem I have.
Best regards
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José Trujillo medal 6083 Community Manager
353 days ago
Hey Musho Alonso,

I replied to you two days ago at the Spanish forum.
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Musho Alonso medal 5313
353 days ago
Yes, Jose I know. But the fact is that all my league can watch videos and me not, and im seaching some help in forum. May be I'm doing something wrong I don't know. That's why I continue searching help. 
Thanks.
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José Trujillo medal 6083 Community Manager
353 days ago
Reinstalling the app will wipe your ad profile and generate a new one.
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Musho Alonso medal 5313
353 days ago
Okey I'm going to try I it José. I will comment you. Thanks
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