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Forums > Global Forums (English) > Help & Support

Solved
Not able to logout on app

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Michael Schumacher medal 5359
323 days ago
What did you try to do?
Try to click button

What happened instead?
Button is disabled

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
S22 ultra

What is the operating system?
Android

What is the version number of the operating system?
14

Can the bug be reproduced?
Yes. Try to login

Additional comments:
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John Doe medal 5238
323 days ago
I have the same problem
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José Trujillo medal 5722 Community Manager
323 days ago
Hey managers,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug.
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José Trujillo medal 5722 Community Manager
322 days ago
Hey managers,

We just discovered you both are using a fake email. For security reasons from now on only verified emails can logout from the account, you can see an alert in the settings tab.
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Michael Schumacher medal 5359
322 days ago
Ahh that is quite an update without any notice. Will change it
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