Profile

  • Guest
    0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
Error purchasing with tokens

This thread is closed because it is solved.
1
This topic has been closed by the moderator
6193
1 year 76 days ago
What did you try to do?
Try to buy 5 engines in daily deal

What happened instead?
Pop up says I don't have enough tokens.
I definitely have more than 4 tokens

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
S20

What is the operating system?
Android

What is the version number of the operating system?
13

Can the bug be reproduced?
Yes. Cleared cache, closed app and no difference.

Additional comments:
5042 Super Mod
1 year 76 days ago
Flagged for Support to review.
5023 SUPPORT AGENT
1 year 75 days ago
Hello,

According to your account details, you bought the engines successfully. Can you confirm this?
6193
1 year 75 days ago
Hi Ovih,
No I don't have 5 more engines than before yesterday 
5023 SUPPORT AGENT
1 year 75 days ago
Hello,

Got it. I've added five engines to your account. Everything should be fine now.
6193
1 year 75 days ago
Thanks for your help 
This topic has been closed by the moderator
1

You must be logged in to post a reply.

This site uses cookies. By continuing to browse the site you are agreeing to its use of cookies. Read our Privacy Policy