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    medal 0
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Solved
purchase of products

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medal 5264
75 days ago
¿Qué has intentado hacer?
buy products (X20 booster and tokens)

¿Qué es lo que ocurrió?
I am making purchases and they charge me and they are not assigning the purchased product to my account, this is happening to me very often, they have already taken money from my purchases without assigning the purchase to my account

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Both

¿El error se produjo en la app, en PC o en ambos?
App

¿Cuál es el modelo de su dispositivo?
Iphone 11

¿Qué sistema operativo posee?
iOS

¿Cuál es el número de versión del sistema operativo?
17.2.1

¿Se puede reproducir el error?
problem repeated on several occasions with several accounts I own

Comentarios adicionales:
I have already lost a lot of money in many purchases and I had let things go, but the situation of you making the payments for the purchases is already very uncomfortable but you do not assign the pro
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medal 5490 Super Mod
75 days ago
Hello,
I am sorry to hear that you are encountering issues when making in-app purchases in iGP Manager.

Please can you create a ticket with the Support Team, on their helpdesk, where they will be happy to provide assistance in rectifying this issue. If possible, please attach the purchase receipt(s) to your ticket.

Thank you.
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