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Race for league not starting

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medal 5375
309 days ago
What did you try to do?
-

What happened instead?
We've had a league issue in which we can't join the scheduled race. We've reached the strategy locks 10 mins before the race, but qualifying never happened

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
-

What is the operating system?
-

What is the version number of the operating system?
-

What operating system is your PC?
Windows, but other league members have reported issues

Which browser did you experience the problem in?
I've personally checked Firefox and Chrome

Can the bug be reproduced?
Pretty much every member of the league has send a report to me regarding this issue

Additional comments:
Is there any chance we can reschedule the race for wednesday? (time for next race)
Thanks in advance btw!
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medal 5542 Community Manager
309 days ago
Hey Kanomi,

Thanks for the report, we’re having a look at it now.
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medal 5375
309 days ago
Quick update we've just noticed: We've been able to join now, but on lap 8-9. Just to inform, don't really know if that affects anything, but since we've just noticed it, I think it's a thing to point out
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medal 5542 Community Manager
308 days ago
Hey Kanomi,

Yes, that’s fine. If managers want a rerun we can do it.
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medal 5375
308 days ago
I've ran a quick poll and most of the guys have said to keep it with no rerun, so I guess we can close the ticket here. Thanks for checking it out anyway and sorry for the trouble!
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medal 5542 Community Manager
308 days ago
Thanks! Apologies for the issue.
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