David Esteban medal 5101 278 days ago
Hello everyone,
I think I’m suffering a bug. My drivers are not performing as they should for the next race.
I did practice on saturday. They did 1.32.002 and 1.32.024 with half stamina.
Now they are full of stamina, same car conditions, almost same weather conditions, thus they are doing 1.35.800. Almost 4 seconds slower. That’s not normal.
Please advise.
Thanks.
José Trujillo medal 6083 Community Manager 278 days ago
Hey David,
Just logged in from your account. You’re using the wrong setup, you can see it red in the driver’s commentary.
David Esteban medal 5101 278 days ago
Hola José,
La cambié para ver si se resolvía, pero no fue así y lo volví s dejar bien. Pasa en ambos pilotos y hablamos de casi 4 segundos más lento, no unas decimos. Otro usuario italiano está diciendo sufriendo el mismo problema.
Saludos.
Jack Basford medal 6098 CEO & CTO 278 days ago
Hi David, I looked in to this and it was due to a faulty server. The server was already taken out of circulation yesterday. However, a technicality meant your account was still using the server for your laps, which is how this huge discrepancy happened.
It's a very rare / unusual case you've found, I've deleted the impacted laps so you can redo them if it isn't already too late.
FYI there's also no way José could've known this. He made an educated guess based on the information available to him but it required much deeper access to the systems behind the game to determine this.
David Esteban medal 5101 278 days ago
Solved. Thank you Jack for your help!