Pratik Paigankar medal 5625 252 days ago
Help is needed to reinstate a removed player along with their design points from my league. The player account in question = https://igpmanager.com/app/d=profile&manager=237789
I had submitted a ticket 12h ago but to no avail, hence posting on forum here as it's more likely to be seen by a moderator.
Apologies for any inconvenience caused.
Thanks,
Pratik.
José Trujillo medal 6083 Community Manager 252 days ago
Hey Pratik,
There’s nothing we can do about it. The manager is not part of the league at the moment.
Pratik Paigankar medal 5625 252 days ago
If I tell them to join the league, can something be done then?
Thanks, Pratik.
José Trujillo medal 6083 Community Manager 252 days ago
It’s weekend so I can’t guarantee arriving on time for the next race. How did this happen?
Pratik Paigankar medal 5625 251 days ago
Alright, I understand. It was a mistake on my end, wanted to remove inactive memebers, but while on phone a mistouch caused it.
Thanks.
José Trujillo medal 6083 Community Manager 251 days ago
Hey Pratik,
I was waiting for your reply. I’ve assigned a balanced car for this team. Just in time for the race.
Pratik Paigankar medal 5625 251 days ago
Thanks Jose, means a lot.
Akshay Aggarwal medal 5653 251 days ago
Hi Jose,
First of all, thanks a lot for looking into it. Really appreciate it.
Is it done or are you still working on getting it back to how my car was?
Thing is that the balanced car is a balanced car, which is no use to me because I was fighting in the championship. I also spent tokens on buying engines for rest of the season, so if car can’t be fixed then my engines are a waste as well. So if either my car can be fixed or I can get tokens back for engine because if car stays like this, I will give up on this season.
Thanks,
Akshay
José Trujillo medal 6083 Community Manager 251 days ago
Hey Akshay,
Unfortunately since you were kicked out from the league the logs of your previous car disappeared so we can’t replicate it.
Akshay Aggarwal medal 5653 250 days ago
Understandable, Jose. Just messaged you privately.