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Forums > Global Forums (English) > Help & Support

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Special offer was not Special

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Chris Laming medal 5685
243 days ago
What did you try to do?
Purchase Special offer

What happened instead?
Offer was 50 tokens and £104.90 cash and in the lower right corner it stated X2 value. So, I assumed, and expected 100 tokens and £209.80 cash but I only got the original offer. Did something go wrong or is the 'X2 value' misleading?

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows

Which browser did you experience the problem in?
Firefox

Can the bug be reproduced?
Not without spending more dosh!

Additional comments:
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José Trujillo medal 6083 Community Manager
243 days ago
Hey Chris,

X2 Value means that what you’re buying normally cost the double. This is a standard offer in the games industry.

If you find it misleading I can offer you a refund.
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Chris Laming medal 5685
243 days ago
It was misleading, to me anyway. But no refund, I'll put it down to life's experience.
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