Solved

Race restart

What did you try to do?
We had our Russian GP in our league and almost everyone was lagging.

What happened instead?
Around lap 16-18 we can't connect to the live race then all of a sudden we're back to lap 1 and we're already at the drs straight in a running start

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Samsung A34

What is the operating system?
Android

What is the version number of the operating system?
13

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Game app on Windows and on Android

Can the bug be reproduced?
I don't think it can be reproduced or repeated

Additional comments:
We're asking for a race re-run tomorrow if it's possible since the race was bugged and a lot of guys lost position after the bug.

Hello Ovih, is a race restart still possible? We've already done the race (Azerbaijan GP) after the bugged Russian GP and Bahrain GP is up next for today so not sure if it could affect the schedule. Thanks

Hello, is a race restart still possible or not? I would just like to know if the support team can give us a restart or not so I know what to relay to the other managers in our league. Thanks.

I think we'll just let it pass since removing points might cause more problems and complaints from the other managers, especially those who finished in the top 3 and fighting for championship.