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Forums > Global Forums (English) > Help & Support

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IAP not received

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Boran Şahin medal 5598
12 days ago (Last edited by José Trujillo 12 days ago)
the game offered me a 30 skill pilot because I was level 20. after receiving the offer, it did not give me the pilot even though it took my money. how can I solve the problem
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José Trujillo medal 5000 Community Manager
12 days ago
Hey Boran,

I am sorry to hear you've had an issue with in-app purchases.

Please can you create a ticket on the Support Team's helpdesk where they will be able to assist you further. Please attach a screenshot of the receipt and the Support Team will manually process the purchase.

Thank you!
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