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Forums > Global Forums (English) > Help & Support

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Imposible to build hq

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Luca Cigarini medal 6002
197 days ago
¿Qué has intentado hacer?
It's imposible to build after reaching level 29

¿Qué es lo que ocurrió?
The button is grey

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Both

¿El error se produjo en la app, en PC o en ambos?
Both

¿Cuál es el modelo de su dispositivo?
LG G8S

¿Qué sistema operativo posee?
Android

¿Cuál es el número de versión del sistema operativo?
12

¿Qué sistema operativo posee su PC?
Windows 10 Pro

¿En qué navegador ha experimentado el problema?
All

¿Se puede reproducir el error?
Yes

Comentarios adicionales:
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Connor Cooper medal 4923 Super Mod
197 days ago
Hello,

Are you already upgrading a different HQ?
You are only able to upgrade one Headquarter at a time, and while one is being upgraded, the button for the other HQs turns grey.

Please let me know if this is not correct and I will try to find an alternate reason/fix for this problem.

Thank you.
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Luca Cigarini medal 6002
196 days ago
Hi Connor, 

excuse me I was sure that already ended the oder building. 

Thank you. 
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