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Forums > Global Forums (English) > Help & Support

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Where did my engines that I ordered go?

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Sweet Ness medal 5287
179 days ago
What did you try to do?
Have 4 engines so I bought 5 engines from daily deals in shop

What happened instead?
The purchase is a "success" but my engines is still 4 instead of 9

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Xiaomi

What is the operating system?
Android

What is the version number of the operating system?
Android 11

Can the bug be reproduced?
No

Additional comments:
Can you fix the problem like you fixed your server? I need them ASAP for the race
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José Trujillo medal 6083 Community Manager
179 days ago
Hey,

Unfortunately you mistakenly bought parts instead of engines. You can check yourself that from the daily deals on the shop.
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Sweet Ness medal 5287
179 days ago
Well that explains everything then, thanks for the reply
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