What did you try to do?
Every time I try to open the game for the past week, it's only black screen. I can only see the game screen when I alt tab on a program but if I go back to the app, it goes back to black.
What happened instead?
It's supposed to show me the game screen but all I'm seeing is black screen
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
PC
What operating system is your PC?
Windows 10
Which browser did you experience the problem in?
Game app
Can the bug be reproduced?
It's just a black screen mainly.
Additional comments: