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Forums > Global Forums (English) > Help & Support

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"I haven't received my purchas

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Rafael Tavares medal 5078
183 days ago
"I made the payment at the shop and did not receive what I bought."

I made a purchase of a "Talento 30" pilot from the "Mais Investimento" store via Pix and I haven't received anything in my account. I would like support and verification regarding this incident. 

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Connor Cooper medal 5022 Super Mod
183 days ago
Hello,

Sorry that you have been affected by this issue.

Please can you create a ticket with the Support Team where they will be able to assist further. If possible, please attach your purchase receipt(s) to your Support ticket.

Thank you.
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