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[BUG] Repurchasing old pilot of mine (favourite list) got discounted 43 tokens, still no pilot, and it was priced 9

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medal 6306
122 days ago (Last edited by Ruymán Atique teimporta 122 days ago)
¿Qué has intentado hacer?
Tried to click on the PILOT A. Sanchez: driver&id=********* and nothing happened. Shown as available to repurchase on my favourite list that I added him after I sold it

¿Qué es lo que ocurrió?
when I switched back to the home screen I heard the "cheecheen" from the usage of tokens and saw I got down from 74 or so to 29 now... And still didn't got the pilot

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Wi-fi

¿El error se produjo en la app, en PC o en ambos?
PC

¿Qué sistema operativo posee su PC?
Linux Ubuntu

¿En qué navegador ha experimentado el problema?
Chrome

¿Se puede reproducir el error?
Yes it can be repeated. I did 1 time the same thing just to confirm it was the reason of the discounted tokens amount.

Comentarios adicionales:
Please reimburse the lost tokens that this made me lose, and if possible, discount me the 9 tokens but give it back to my account, which was my initial intent
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medal 5155 SUPPORT AGENT
122 days ago
Hello Ruymán,

I'm sorry for the problem you have had. I've refunded the tokens that were deducted from your account.
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medal 6306
122 days ago

Ovih
Hello Ruymán,

I'm sorry for the problem you have had. I've refunded the tokens that were deducted from your account.



Thank you. How can I reacquire the pilot now? It should allow me now? Should I try? Or not.
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medal 5242 Super Mod
122 days ago
Hi Ruyman

I don't believe the bug is fixed yet, so there's a good chance you would just lose the tokens again right now.
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medal 6306
122 days ago

Red
Hi Ruyman

I don't believe the bug is fixed yet, so there's a good chance you would just lose the tokens again right now.



Ok. I'll wait a couple of days, or even weeks... Just to be on the clear.
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