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Unreproducible
Not seeing rain in 2d race viewer

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medal 6187
19 days ago
What did you try to do?
Started a actively raining race. I don't see the rain coming down. I can see the tires spraying water if I zoom in. But I'm typically zoomed out and playing with dots.

What happened instead?
Not seeing the rain.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Xiaomi 12 pro

What is the operating system?
Android

What is the version number of the operating system?
Android 14

Can the bug be reproduced?
It's happened in 2 races so far.

Additional comments:
Previous to updates, during 3d race viewer; I would never see rain coming down in map view. I could see it in aerial, chase and cockpit. Since the update. I can't see rain in 2d race viewer.
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medal 5000 Super Mod
19 days ago
Thank you for reporting Yousuf. I have flagged this for the Devs to review.
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medal 5051 Community Manager
16 days ago
Hey Yousuf,

We're unable to replicate this with our test devices. Could you please record a video next time you face the issue? You can try to spectate a race with rain too, that should make it easier.
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medal 5051 Super Mod
16 days ago
I also tried to reproduce, just spectated a rain race in Spain, rain drops were showing fine for me using the latest Android app. 
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medal 6187
14 days ago
José
Hey Yousuf,

We're unable to replicate this with our test devices. Could you please record a video next time you face the issue? You can try to spectate a race with rain too, that should make it easier.


I can try that. Ya. I have some screen shots I took from a race yesterday. 


I was racing in Monaco and same issues. No rain drops showing. But if I zoomed into the car, I can see a cloud of rain from the tires. Strange things was if I that if I was switching between push screen and timing screen menus. I would occasionally see a little glimpse of rain. 

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medal 5342
14 days ago (Last edited by Yousuf Azadzoi 14 days ago)
https://youtu.be/8-SK5Xu17ts?si=A8XwMQXNOCgmkPQY

Quick video on YouTube

I can see rain on my tablet. Xiaomi tab 6
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medal 5076
14 days ago
I was in that race and the rain did appear on my screen. I remember you talking about the lack of rain on your screen. Not sure if I was playing on my iPhone or my iPad.
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medal 6187
6 days ago
Hi. Anything after posting the video?
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medal 5051 Community Manager
6 days ago
Hey Yousuf,

The problem is that we aren’t able to reproduce the issue in our devices so it’s impossible to debug it for us.
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medal 5342
6 days ago

José
Hey Yousuf,

The problem is that we aren’t able to reproduce the issue in our devices so it’s impossible to debug it for us.


Right, so there wasn't really a point in making the video I guess. 

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medal 5051 Community Manager
6 days ago
It was helpful for us to understand some patterns but we still can’t replicate it. As you can see also, the amount of other reports is extremely low.
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