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Forums > Global Forums (English) > Help & Support

Unresolved
can't access the 3d car camera

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Geromin Emanuele medal 5032
94 days ago
Hi, I've done a couple races in the past and the 3d TV camera worked, I reinstalled it but now I can only see from the top down camera. I've already tried uninstalling and installing the game or update it, idk what to do, can someone help me?
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Romanian Kimi medal 5587
93 days ago

Geromin
Hi, I've done a couple races in the past and the 3d TV camera worked, I reinstalled it but now I can only see from the top down camera. I've already tried uninstalling and installing the game or update it, idk what to do, can someone help me?



Have you tried clicking on the eye icon on the top left when you are racing? Clicking on it gives you the option to toggle between 4 different cameras in the 3d races.
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Geromin Emanuele medal 5032
93 days ago
yes, i've already tried it and the four options don't show up I only have the map view, on my friend's it works fine
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Kevin Bissell medal 5000 Super Mod
93 days ago

Geromin
Hi, I've done a couple races in the past and the 3d TV camera worked, I reinstalled it but now I can only see from the top down camera. I've already tried uninstalling and installing the game or update it, idk what to do, can someone help me?

Please can you raise bug report on the "Bugs" section of the forum where you can provide information about your device, operating system etc.



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José Trujillo medal 5542 Community Manager
92 days ago
Hey Geromin,

Please try to disable the Virtual RAM, here you’ve the instructions depending of your phone manufacturer:

Samsung:
1. Open Settings on your Samsung device.
2. Go to Battery and Device Care (or Device Maintenance).
3. Select Memory.
4. Tap on RAM Expansion (if available) and toggle the setting off.

Xiaomi (MIUI):
1. Open Settings on your Xiaomi device.
2. Go to Additional Settings.
3. Select Memory.
4. Find the RAM Expansion option and toggle it off.

OnePlus:
1. Open Settings on your OnePlus device.
2. Go to Storage & memory.
3. Select RAM Expansion (if available) and toggle it off.

Realme:
1. Open Settings on your Realme device.
2. Go to Additional Settings.
3. Select Memory.
4. Find the RAM Expansion option and toggle it off.

Oppo:
1. Open Settings on your Oppo device.
2. Go to Additional Settings.
3. Select Memory.
4. Find the RAM Expansion option and toggle it off.

Huawei:
1. Open Settings on your Huawei device.
2. Go to Apps & notifications.
3. Select Memory.
4. Find the RAM Expansion option and toggle it off.
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Geromin Emanuele medal 5032
87 days ago

José
Hey Geromin,

Please try to disable the Virtual RAM, here you’ve the instructions depending of your phone manufacturer:

Samsung:
1. Open Settings on your Samsung device.
2. Go to Battery and Device Care (or Device Maintenance).
3. Select Memory.
4. Tap on RAM Expansion (if available) and toggle the setting off.

Xiaomi (MIUI):
1. Open Settings on your Xiaomi device.
2. Go to Additional Settings.
3. Select Memory.
4. Find the RAM Expansion option and toggle it off.

OnePlus:
1. Open Settings on your OnePlus device.
2. Go to Storage & memory.
3. Select RAM Expansion (if available) and toggle it off.

Realme:
1. Open Settings on your Realme device.
2. Go to Additional Settings.
3. Select Memory.
4. Find the RAM Expansion option and toggle it off.

Oppo:
1. Open Settings on your Oppo device.
2. Go to Additional Settings.
3. Select Memory.
4. Find the RAM Expansion option and toggle it off.

Huawei:
1. Open Settings on your Huawei device.
2. Go to Apps & notifications.
3. Select Memory.
4. Find the RAM Expansion option and toggle it off.


I've tried this but I had already turned it off

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