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Forums > Global Forums (English) > Help & Support

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Can't connect to race.

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Chris 'Iceman' Tones 5441
228 days ago
Right now the race is active but myself and at least 2 others that I'm aware of cannot get into it. It keeps stalling while loading track resources at 39% for me, 10% for another manager. Daylight savings dramas again i suspect but this time i never touched it. 
José Trujillo 5104 Community Manager
228 days ago
Hey Chris,

Let me have a look. Give me a moment please.
José Trujillo 5104 Community Manager
228 days ago
Hey Chris,

Could you try again now please? Everything is working here at the moment.
Chris 'Iceman' Tones 5441
228 days ago
Yep it's working now, but it took some time. Stalled at 39% again the about 20secs later the race noise (quiet0 then real loud and then another 20secs or so it went to the race screen. odd. 
José Trujillo 5104 Community Manager
228 days ago
I understand that, I’m still monitoring the situation. I’m on a call with other members of the staff and our server manager investigating the cause.
Chris 'Iceman' Tones 5441
228 days ago

José
I understand that, I’m still monitoring the situation. I’m on a call with other members of the staff and our server manager investigating the cause.



2d is working, 3D app isn't
José Trujillo 5104 Community Manager
228 days ago
Should be working fine. It does load here. Any chance you restart the app and check again please?
Chris 'Iceman' Tones 5441
228 days ago
Roger.

App is working now Jose, went in to 2D fine, then took a bit of time to go into 3D, but i think the consensus is to request a re-run. 
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