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Forums > Global Forums (English) > Bugs

Solved
Unable to spectate/log in the race

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Edla Willmansson medal 5621
52 days ago
What did you try to do?
Tried to enter the race.

What happened instead?
The loading screen got stuck at 100%. Tried clearing cache, didn't help. Oddly enough, I was able to spectate the race with my other account using the same phone, and was able to join the race with a different phone and PC in the same account.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
OnePlus 12

What is the operating system?
Android

What is the version number of the operating system?
Android 14

Can the bug be reproduced?
Idk

Additional comments:
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Red Craigie medal 5246 Super Mod
52 days ago
Hi Addison

Summary of our discussion on discord for others suffering the same problem:

Full uninstall / reinstall of the app recommended by myself.

You are now able to join the race.

Its interesting that only one account was affected, thank you for the report. I think these are the sort of details which can end up being useful for the admins/devs.

Marking the ticket as solved.
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