Jan Düsterloh medal 5143 108 days ago
Hello dear iGP team,
unfortunately I can't select my new driver in the live games. When I play in the 3D view he isn't shown at all. If I switch between my two drivers, I always jump to the driver who was in front of me on the starting grid. The driver still gives DRS and I can also boost him. He is just not shown and cannot be selected. The driver is called Breuer. I think this has something to do with newly acquired drivers since the update.
José Trujillo medal 5365 Community Manager 108 days ago
Hey Jan,
Could you record a video of the issue please?
Jan Düsterloh medal 5143 107 days ago
Sorry, I tried to record everything on video today but my screen recording kept breaking off. I'll try again tomorrow.
Jan Düsterloh medal 5143 106 days ago
Hello again, I took pictures and videos today. Should I upload them somewhere or do you want to exchange a quick contact?
José Trujillo medal 5365 Community Manager 106 days ago
Hey Jan,
This is my email: jose@igpgames.com
Jan Düsterloh medal 5143 93 days ago
Hey José,
do you have any new information on this topic? Can I help in any way?
José Trujillo medal 5365 Community Manager 93 days ago
Hey Jan,
I want you to propose a solution that could work. I could clone the driver and delete the old one. It seems that some field during the driver generation was corrupt. Let me know if this potential solution sounds good for you.
Jan Düsterloh medal 5143 93 days ago (Last edited by
Jan Düsterloh 93 days ago)
Hello José,
I'm happy with any solution. I have another race at 9pm. After that I'd have another 24 hours. As I understand you, there are no disadvantages to be expected, right? If not, you can start as soon as you have time. It would be nice if you let me know so I can check whether everything is working. Thanks again for everything! You all have really created something great here and the support is always fine :)
2/2
Everything is already working :) thanks
José Trujillo medal 5365 Community Manager 92 days ago
Hey Jan,
Could you please confirm me during tomorrow’s race that everything is alright?