Robin Yu medal 6052 46 days ago
What did you try to do?
Restart the app, turned off wifi, turned on mobile, restart the phone.
What happened instead?
Stopped at loading screen. Apparently everyone in the league had the same problem for 20 minutes.
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Google pixel 7
What is the operating system?
Android
What is the version number of the operating system?
Newest
Can the bug be reproduced?
Everyone able to reconnect after 20 minutes, and the race was at lap 40 out of 51...
Additional comments:
Can gamemaster please forfeit the race..? League id 77382, Austria...thank you.
Ovih Sapiens medal 5155 
SUPPORT AGENT 46 days ago
Hello Robin,
I'm sorry for any problems this may have caused.
I've skipped the race to avoid repeating this bug again.
Tony Tool medal 6267 46 days ago
Same for me since the last App update, with the only difference that I'm apparently the only one affected in my League (ID 691049). Android phone (v11 an old one?)
None of the classic solutions worked during the bug
Ovih Sapiens medal 5155 SUPPORT AGENT 45 days ago
Tony
Same for me since the last App update, with the only difference that I'm apparently the only one affected in my League (ID 691049). Android phone (v11 an old one?)
None of the classic solutions worked during the bug
Hello Tony,
Delete the app and install it again. Please, make sure you remember your username and password so that you can log in again without any problems.
