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Forums > Global Forums (English) > Help & Support

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Account image change

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Carmine Viceconte 5211
165 days ago
Hi, I can't change my account image, i've tried both web app and smartphone. I can see the new image after uploading and saving it but it doesn't seem to actually change. Also after reopening the app the old image is shown.
José Trujillo 5059 Community Manager
165 days ago
Hey Carmine,

I tried myself from your account and it did work. That’s why you’ve an empty image.

Could you share the file you’re trying to upload?
Carmine Viceconte 5211
165 days ago
I've managed to edit it now, but thanks for the help anyway
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