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Forums > Global Forums (English) > Bugs

Solved
Bottom bar can block critical information

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Leo Yeo medal 4542
16 days ago (Last edited by Leo Yeo 16 days ago)
What did you try to do?
Scroll down league wall to visit other pages.

What happened instead?
bottom bar blocks this information. It is prone to doing this on other pages too.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung A25 & Oppo A72

What is the operating system?
Android

What is the version number of the operating system?
Android 13 & 11 respectively

Can the bug be reproduced?
Yes

Additional comments:
The bug is quite consistent, but interestingly there was one time where I was able to see the page numbers. Unsure as to what triggered this

rare visual of page numbers 
 

Can't scroll to access them here
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Sean O'Callaghan medal 5648
15 days ago
Hi Leo,

Have similar issue, seems to kick in after watchind Ads
Im on samsung galaxy A41, android V12, resolved after i close App and reopen
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Rogan Santiago medal 5550
14 days ago
Same issue, couldn’t see practise lap times after completing 5 laps
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José Trujillo medal 5675 Community Manager
14 days ago
Hey managers,

We applied a fix for this yesterday. Please clear cache and try again.

Google Chrome:
Clear Cache:
Click the three-dot menu in the top right.
Go to More tools > Clear browsing data.
Choose a time range (e.g., "Last 24 hours" or "All time").
Check Cached images and files.
Click Clear data.
Hard Refresh:
Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac).

Mozilla Firefox:
Clear Cache:
Click the three-line menu in the top right.
Go to Settings > Privacy & Security.
Under Cookies and Site Data, click Clear Data.
Check Cached Web Content and click Clear.
Hard Refresh:
Press Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac).

Microsoft Edge:
Clear Cache:
Click the three-dot menu in the top right.
Go to Settings > Privacy, Search, and Services.
Under Clear browsing data, click Choose what to clear.
Select Cached images and files and click Clear now.
Hard Refresh:
Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac).

Safari:
Clear Cache:
Go to Safari in the top menu bar and select Preferences.
Click the Advanced tab.
Check the box for Show Develop menu in menu bar.
From the Develop menu in the top menu bar, select Empty Caches.
Hard Refresh:
Press Cmd + Option + R (Mac).
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