Peter Spinney medal 5435 17 days ago
What did you try to do?
Load the game using Edge
What happened instead?
Blank screen
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
PC
What operating system is your PC?
Win 10
Which browser did you experience the problem in?
Edge
Can the bug be reproduced?
Happens every time I try
Additional comments:
Works ish on Chrome, but many menus still unavailable
Pete Spinney medal 5779 13 days ago
UPDATE: It's loading on Edge and logging in via Facebook, but once you click away from the home page it won't go back - or anywhere else, come to that, without logging out and back in again.
José Trujillo medal 5675 
Community Manager 13 days ago
Hey Peter,
Please hard refresh and clear cache.
Google Chrome:
Clear Cache:
Click the three-dot menu in the top right.
Go to More tools > Clear browsing data.
Choose a time range (e.g., "Last 24 hours" or "All time").
Check Cached images and files.
Click Clear data.
Hard Refresh:
Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac).
Mozilla Firefox:
Clear Cache:
Click the three-line menu in the top right.
Go to Settings > Privacy & Security.
Under Cookies and Site Data, click Clear Data.
Check Cached Web Content and click Clear.
Hard Refresh:
Press Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac).
Microsoft Edge:
Clear Cache:
Click the three-dot menu in the top right.
Go to Settings > Privacy, Search, and Services.
Under Clear browsing data, click Choose what to clear.
Select Cached images and files and click Clear now.
Hard Refresh:
Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac).
Safari:
Clear Cache:
Go to Safari in the top menu bar and select Preferences.
Click the Advanced tab.
Check the box for Show Develop menu in menu bar.
From the Develop menu in the top menu bar, select Empty Caches.
Hard Refresh:
Press Cmd + Option + R (Mac).
Pete Spinney medal 5779 12 days ago
Thanks, that seems to have worked - well it did the second time of asking, after I'd closed the iGP tab before clearing the cache.
