Johan Wilkins medal 5068 15 days ago
What did you try to do?
Nothing. logged in and presented with flag that account is up for deletion
What happened instead?
I got a flag for deletion
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone 12
What is the operating system?
iOS
What is the version number of the operating system?
18.3
Can the bug be reproduced?
I can’t cancel it as it doesn’t want me to. So yes, repeatable
Additional comments:
Can you fix it before I lose the entire account for no reason?
Simone Ruberti medal 5590 15 days ago
same problem with a countdown of 6d 6h XXm....
i m scared to push the botton to "cancel the deletion"
michal cihanek medal 5777 15 days ago
Same problem.i spend to much money for this game
Ovih Sapiens medal 5073 
SUPPORT AGENT 15 days ago
Hello,
I've reported this incident to the rest of the team.
Lyle Lemuel Garibay medal 6079 15 days ago
What did you try to do?
I logged in just now and was greeted with an account deletion notice due in five days
What happened instead?
I can't cancel the deletion notif. If I tap on the cancel deletion button there is a prompt to input digits shown on the screen to permanently delete the account, no option to opt our nor cancel it.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Samsung A34
What is the operating system?
Android
What is the version number of the operating system?
Android 13
Can the bug be reproduced?
I am not sure
Additional comments:
The deletion notice is only shown on the mobile app. I logged in on the PC application and it's not showing up.
Ovih Sapiens medal 5073 SUPPORT AGENT 15 days ago
Hello,
There is nothing wrong with the accounts, so please don't worry about that message you received. It was a caching error. The accounts will not be deleted.
Jack Basford medal 5441 CEO & CTO 15 days ago
That has to be the strangest bug so far. This was a server-side cache issue that displayed and distributed notices incorrectly. It's resolved now. If not, it will disappear within 5 minutes.
Your accounts are okay, so you can ignore the warning. I've double checked and they were never even queued for deletion, the message displayed in error.
