
Graham B medal 5108 54 days ago
What did you try to do?
Went into my HQ, once the construction timer for my Youth Academy build had expired, hoping to start another build elsewhere.
What happened instead?
While the timer has expired, the Youth Academy fails to reach a completed status. It’s stuck there, saying it’s still under construction, but I can spend a token to complete it immediately.
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
Both
What is the model of your device?
iPhone 16 Pro & iPad Air 2 (2023 model)
What is the operating system?
iOS
What is the version number of the operating system?
18.3
What operating system is your PC?
Windows 11
Which browser did you experience the problem in?
Brave
Can the bug be reproduced?
Not sure, as I cannot build anything else at present, to check (without spending a token, to force completion.)
Additional comments:

Jimmy Riddle medal 5004 53 days ago
Reported this yesterday (in the 'Headquarters' topic of the Help and Support section of the forum) as have others, so it's definitely an issue but no reply on it as yet so not sure what's going on. Been stuck for a couple of days on something that now, under the new timeframes should have completed in a matter of hours. Not really helping the scaled Headquarters upgrades that are meant to help lower level gains

José Trujillo medal 5207
Community Manager 53 days ago
Hey managers,
This should be fixed now.

Graham B medal 5108 53 days ago
José
Hey managers,
This should be fixed now.
Thanks José, just noticed now, that the construction has completed. 👍

Rogan Santiago medal 5438 52 days ago (Last edited by
Rogan Santiago 52 days ago)
Stuck for me too
EDIT: I have spent the token, could you please refund me?

José Trujillo medal 5207
Community Manager 52 days ago
Rogan
Stuck for me too
EDIT: I have spent the token, could you please refund me?
Sure thing! Done.

Sylvain MEILHAC medal 5432 52 days ago
Hello my construction is stuck too, can you please fix it ?
It finished during race of the day of my league.

José Trujillo medal 5207
Community Manager 52 days ago
Sylvain
Hello my construction is stuck too, can you please fix it ?
It finished during race of the day of my league.
Done!

Giuliano Maietta medal 5555 52 days ago
Hi, I have the exact same problem. My costruction (Youth Academy) is completed since 10:00 PM but it is stuck. I tried everything (clearing cache, exiting the app and reopening it, I also tried to login to my account from Safari) but nothing. It is stuck and asks for 1 token to unlock it. Could you please fix it for me too?

José Trujillo medal 5207
Community Manager 52 days ago
Giuliano
Hi, I have the exact same problem. My costruction (Youth Academy) is completed since 10:00 PM but it is stuck. I tried everything (clearing cache, exiting the app and reopening it, I also tried to login to my account from Safari) but nothing. It is stuck and asks for 1 token to unlock it. Could you please fix it for me too?
Should be fixed now!

Gianluca Sergio medal 5025 52 days ago
hi, I had the same problem as the guys above, I also tried to follow the various steps written to solve it but nothing, I solved it only by using a token

José Trujillo medal 5207
Community Manager 52 days ago
Gianluca
hi, I had the same problem as the guys above, I also tried to follow the various steps written to solve it but nothing, I solved it only by using a token
You’ve your token back now.

Tudor C medal 5236 52 days ago
Same issue here, youth academy stuck for several hours.

José Trujillo medal 5207
Community Manager 52 days ago
Tudor
Same issue here, youth academy stuck for several hours.
Fixed!

Andy Reid medal 5655 52 days ago
I'm Having the above problem it doesn't appear fixed

José Trujillo medal 5207
Community Manager 52 days ago
Andy
I'm Having the above problem it doesn't appear fixed
Fixed!

Team Texaco medal 5357 51 days ago
I appear to have the same problem, my tech HQ is stuck on the final part of the upgrade, and has been since I checked yesterday morning.

Andy Evans medal 5334 51 days ago
Same, just checked mine after my race. Offices are stuck upgrading.