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Napoleon Bonaparte medal 5654 12 days ago
What did you try to do?
attend a live race (2D in my case)
What happened instead?
The game is constantly behind by a second at least, which makes reacting to others and overshooting drs detection point and all very frustrating and a step backwards with regard to the main feature: it ruins the racing
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
PC
What operating system is your PC?
Windows
Which browser did you experience the problem in?
Chrome, Edge, game download
Can the bug be reproduced?
yes all the time, others complaining as well
Additional comments:
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John Maus medal 4981 9 days ago
It seems to be even worse right now, what we see with our eyes is at least 2 seconds in the past, there's even DRS activation in the last corner in Australia, so how are we supposed to race each other if we don't know exactly where we are on the racetrack. I'm getting worried for this game. Forget the other issues, how come there's no reaction whatsoever to this one?
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José Trujillo medal 5675
Community Manager 9 days ago
Hey John,
Of course we’re reacting inside our capabilities. We’re working hard to resume our normal ratio of server capacity — users. This takes time and a load of money. Remember we’re a small studio.
I would understand the criticism from a good customer who invested money in the game. But let’s keep our expectations, even more for your case, which you never decided to support the game and invest in tokens.
We fully run thanks to our customers supporting us, remember that! Thank you.
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John Maus medal 4981 9 days ago
Thank you José for reassuring us you're on it; that was all we needed to know. No need for a personal dig about my level of investment. You don't know that. I may very well have a lot of accounts and invested heavily in this game. But that should not even matter, this is about making the game better for every customer. I appreciate your hard work on a game I have come to love.