Hi Darrell, I'm just a player on iGP but I'll try to give you some answers until your issues can be resolved by Jack from iGP.
First, I saw your thread (as did several others) from yesterday about the race issues. You might not see it anymore because Jack merged that thread with another
one here.
That should explain why you think you didn't get any response. As for receiving e-mail, iGP doesn't send e-mails except for in-game messages to your game account's mailbox. In-game messages are usually sent out when there's been a substantial update on the game or serious site-/game-wide issue being addressed.
If you follow the link I have in this post you'll see what the reason for the issues were. If you post there that you are still having issues Jack will look into it when he checks the forums again (which he checks often). Jack is in Europe though, and Europe is pretty much asleep right now.