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Unresolved
Unable to train drivers or pit crew

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medal 5466
6 days ago
What did you try to do?
When I go to press train for my drivers or pit crew it just says undefined

What happened instead?
It just says undefined and restarting the app or clearing cache does not fix it

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 13 Pro max

What is the operating system?
iOS

What is the version number of the operating system?
18.1

Can the bug be reproduced?
Yes. I haven’t been able to train my drivers in 3 days now

Additional comments:
md-quotelink
medal 6190
5 days ago
I’m getting the same issue, but there is a workaround (albeit a tedious one.) When you hit the training button, it will give you the undefined error message. However, if you keep trying the button & hit different areas of the button, it will eventually work. Sometimes takes quite a lot of attempts, but sometimes works on the 2nd try.

Not ideal, but has meant I can still train drivers/staff. This is also on the iOS app, not sure if it’d work for the others.
md-quotelink
medal 5466
5 days ago

Graham
I’m getting the same issue, but there is a workaround (albeit a tedious one.) When you hit the training button, it will give you the undefined error message. However, if you keep trying the button & hit different areas of the button, it will eventually work. Sometimes takes quite a lot of attempts, but sometimes works on the 2nd try.

Not ideal, but has meant I can still train drivers/staff. This is also on the iOS app, not sure if it’d work for the others.



You are a legend bro I haven’t been able to train my drivers in 4 races so now I’m finally able to do that
md-quotelink
medal 6190
5 days ago

Jake

Graham
I’m getting the same issue, but there is a workaround (albeit a tedious one.) When you hit the training button, it will give you the undefined error message. However, if you keep trying the button & hit different areas of the button, it will eventually work. Sometimes takes quite a lot of attempts, but sometimes works on the 2nd try.

Not ideal, but has meant I can still train drivers/staff. This is also on the iOS app, not sure if it’d work for the others.



You are a legend bro I haven’t been able to train my drivers in 4 races so now I’m finally able to do that



No problem at all. I’ve shared your pain, so glad it’s now working for you too. 👍
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