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unable to load game

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This thread is closed because it is solved.
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medal 5209
5 days ago
What did you try to do?
load game on pc

What happened instead?
loaded to 7% then nothing

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
windows 11

Which browser did you experience the problem in?
google

Can the bug be reproduced?
Happened on both of my races today

Additional comments:
md-quotelink
medal 6469
5 days ago
I have the same error.
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medal 5448
5 days ago
Same issue here.
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medal 6113
5 days ago
race didnt load
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medal 5449
5 days ago
What did you try to do?
I'm unable to join league or sprint races when playing in a browser. This is across two teams with exactly the same results.

What happened instead?
Clicking the Race - Live button takes me through to the Loading Track Resources splash, which stalls at 9%.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Win 11 Home 10.0.26100

Which browser did you experience the problem in?
Firefox and Opera, both latest versions

Can the bug be reproduced?
Yes. Across two teams, two league races, seven sprint races. Other players in the races have the same issue.

Additional comments:
All security is turned off. No VPN, no additional antivirus. Restarted system, checked for updates, cleared cache, all the regular checks had no effect.
md-quotelink
medal 5449
5 days ago
What did you try to do?
I'm unable to join league or sprint races when playing in a browser. This is across two teams with exactly the same results.

What happened instead?
Clicking the Race - Live button takes me through to the Loading Track Resources splash, which stalls at 9%.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Win 11 Home 10.0.26100

Which browser did you experience the problem in?
Firefox and Opera, both latest versions

Can the bug be reproduced?
Yes. Across two teams, two league races, seven sprint races. Other players in the races have the same issue.

Additional comments:
All security is turned off. No VPN, no additional antivirus. Restarted system, checked for updates, cleared cache, all the regular checks had no effect
md-quotelink
medal 6113
5 days ago
same to me, !
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medal 5441 CEO & CTO
4 days ago
I fixed this a few hours ago, forgot to update the thread.

It was only impacting the webgl race viewer. Other platforms worked throughout.
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