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Forums > Global Forums (English) > Bugs

Unresolved
Can't join a protected league

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Mysterious Girl medal 5007
13 hours ago
What did you try to do?
I'm trying to join a league that has a password. I'm using a link to access to it. It used to be like this: you open a link, game shows you a password request, you type a password, and now you're welcome to the league.

What happened instead?
Now after you open a link for a password protected league, game immediatly return you to the leagues tab. No password request.
The same thing happens if you're using a search by name. In mobile, it shows a password request only for a first time.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Honor 10 Lite (but not only me catch this bug)

What is the operating system?
Android

What is the version number of the operating system?
11 (but not only me catch this bug)

What operating system is your PC?
Ubuntu (but not only me catch this bug)

Which browser did you experience the problem in?
Firefox (but not only me catch this bug)

Can the bug be reproduced?
Yes.

Additional comments:
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Red Craigie medal 5110 Super Mod
12 hours ago
Hiya

I've encountered this behaviour also when using the league search function under leagues. It's been reported in the past but i'll reflag it internally. Personally I've not encountered the problem using links yet though.

As a workaround, I have a suggestion of a process that worked for me. If you can build the filter in the league search so that the league you are looking for displays in the table, the password box should remain and allow you to enter the league.

So, be sure to set things such as
(1 Car / 2 Car) 
Include Password Locked Leagues
Include leagues with other languages
Set the days that the league runs in the search box.


Hopefully this is of some help while the problem is investigated.
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