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Forums > Global Forums (English) > Help & Support

Solved
Race Viewer doesn’t work

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Skid Solo 5180
38 days ago
The Race Viewer has been busted since the update and is also inconsistent between devices.  on this account when I view a race via my iPad in either 2d or 3d I just see the track and cars with no race data nor can I change to another car.  

On my other account I view on an iPhone and see all data, but only in 2D, if I try to switch to 3D it stays as 2 D.

Both devices (iPad Air 4th Gen and iPhone 15) run on iOS 18.3.1
Jack Basford 5122 CEO & CTO
37 days ago
The iPad is likely restricted to 2D only. We do this for some devices, but at the account level you can set the preference for 3D and if it's available it will work.

To see the race data try going to settings and turn the Timing Panel to on, it might be turned off.
Skid Solo 5180
37 days ago
Jack
The iPad is likely restricted to 2D only. We do this for some devices, but at the account level you can set the preference for 3D and if it's available it will work.

To see the race data try going to settings and turn the Timing Panel to on, it might be turned off.



Thanks Jack.  I think I may have given the wrong impression.  The iPad viewer works in 3D but only the card and the track are viewable.  All the race data is missing plus I can’t click on another car.  


Edit: thanks I was looking for Timing Panel under General Settings  and not in Race Settings.  I’ve found it now and iPad is all ok in both 2 d and 3d 
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