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Forums > Global Forums (English) > Bugs

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Error while doing strategy

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Martín Bole medal 5560
32 days ago
¿Qué has intentado hacer?
I wanted to do my strategy for today's race in Japan (it's in three hours)

¿Qué es lo que ocurrió?
When I saved my drivers setup, I put my first pilot to do a practice lap. But when finishes, it says "Oh oh! An error has ocurred! Please try again"
I tried it on browser (I use Microsoft Edge), pc client and mobile app

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Both

¿El error se produjo en la app, en PC o en ambos?
Both

¿Cuál es el modelo de su dispositivo?
Samsung A30s

¿Qué sistema operativo posee?
Android

¿Cuál es el número de versión del sistema operativo?
Android 11

¿Qué sistema operativo posee su PC?
Windows 11 24H2

¿En qué navegador ha experimentado el problema?
Microsoft Edge

¿Se puede reproducir el error?
Yes

Comentarios adicionales:
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Mason Everidge medal 5000
32 days ago
Same problem here on my IPad Air Gen 9 IPhone 7 Plus and IPhone 13
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John Maus medal 5000
32 days ago
Same problem here, Windows downloaded game. Can't do practice laps because of an error.
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Jack Basford medal 5122 CEO & CTO
32 days ago
Cloud system. Taken it down and reverted to the old system for now.

I will flush out the practice laps with no times so you can redo them.

EDIT: No laps with 0 times were entered, so you should be able to redo them now.
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Otto Matik medal 5089
32 days ago
Same and too late for me. No time. Race is on
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Jack Basford medal 5122 CEO & CTO
32 days ago
Otto
Same and too late for me. No time. Race is on

Sorry to hear that. I'm optimistic that once these initial issues are ironed out the experience will be better and infinitely more scalable than the old setup.

I'm expecting a couple more hiccups tomorrow when we try to re-introduce the cloud servers, but nothing like today. We got a chance to run many tests at scale today and see how they ran in the wild. Tomorrow we'll be better prepared. I'm expecting a completely different set of problems tomorrow that we didn't see today. 😅
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