Double tokens

¿Qué has intentado hacer?
I've changed the design of the car

¿Qué es lo que ocurrió?
I think the game charged me double the tokens, should have been deduct 30 and it deducted 60

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Wi-fi

¿El error se produjo en la app, en PC o en ambos?
App

¿Cuál es el modelo de su dispositivo?
Samsung Galaxy

¿Qué sistema operativo posee?
Android

¿Cuál es el número de versión del sistema operativo?
12

¿Se puede reproducir el error?
Si

Comentarios adicionales:

I have the same problem (0)

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Kevin Bissell Super Mod
5 days ago

Hi Victor. I will flag this for support to investigate.

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José Trujillo

Community Manager
5 days ago

Hey Victor,

Thanks for your report. Did you tap by any chance the button twice? I’d like to be able to replicate the issue so we can fix it. From the logs I can see a window of one minute between one and another.

I’ve returned the tokens to your account.

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Víctor Escalante
5 days ago

José

Hey Victor,

Thanks for your report. Did you tap by any chance the button twice? I’d like to be able to replicate the issue so we can fix it. From the logs I can see a window of one minute between one and another.

I’ve returned the tokens to your account.

Yes, it is possible, because it was loading and then it stopped without making the change, I went out, to see.. nothing, clean cache, and nothing so I did it again and it became normal, and in the token balance it had been deducted once, but hours later when I logged back in I found the double charge.

Thanks José. 🙏

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Unreproducible
Double tokens

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Unreproducible Double tokens

Unreproducible
Double tokens