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Purchased driver but not obtained

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5371
92 days ago
Cosa hai provato a fare?
After reaching level 15 I bought the offer from the store for a level 15 and talent 30 driver for 4€.
In the homescreen I had the same offer again and I thought I could buy another one. So I paid another 4€.

Cosa è successo invece?
Both transactions were successful but I only obtained one driver.

Il problema si è verificato durante l'utilizzo di dati Wi-Fi, mobili o entrambi?
Mobile data

Il problema si è verificato nell'App, sul PC o in entrambi?
App

Qual è il modello del tuo dispositivo?
iPhone 14 Pro

Qual è il sistema operativo?
iOS

Qual è il numero di versione del sistema operativo?
IOS 18.3.1

Può essere riprodotto il bug?
I think it’s reproducible. Often times I have to restart the app ti refresh the pages, so maybe it happened because of this bug.

Commenti addizionali:
I’d prefer getting a second driver instead of a refund. But if it’s not possible I’ll take the refund of course.
5007 SUPPORT AGENT
91 days ago
Hello Aldux,

My apologies for the problem you've experienced. Please, contact us via ticket so that we can resolve this incident.
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