Hello. I have a problem connecting to races. This problem occurs periodically for 1-2 days and then completely disappears. It happened for the first time on February 17, then February 28, then March 20 (all for 1 day), then March 26 (2 days) and finally happened yesterday and continues to this day (I hope it will stop soon). At these moments, the problem is observed in any type of races, on any accounts, even in spectator mode. Сhanging the browser, clearing the cache and changing the Internet provider do not change anything. Friends say that at such moments the races work through a VPN, but not in my case.
I specifically detect these problems first in quick races from here: ID 2908626, you can see how the races stopped connecting yesterday. At first it says "lobby closed", then there is an incorrect loading of track data or a black screen, but the race itself takes place without my participation. On the second attempt to pass a quick race - just a reset of the connection to the quick race server even without settings, i.e. there is no race at all.
Guys, I wouldn't tell you all this if this problem didn't come back to me time after time, again and again. It's very strange. What is it? What can be done about it? Windows 8.1, browser version, 2d. Thanks in advance
when entering the lobby, they tell me that the room is closed. I choose the tires for the start, press ready and nothing happens. The race doesn't start. He throws it on the main page and that's it
I cleaned the cache, it doesn't help. It 's a strange situation. They keep writing that the lobby is closed. because of this, it is impossible to get into the race.
Today it came back again. This is what it looks like when you first try to race. In the settings window before a quick race there is a message "lobby closed", although in reality this is not true and the race is running, although as you can see I cannot take part in it due to a connection problem. When trying to drive a quick race again there is no connection to the server even at the first stage, nothing just opens at all
I cleaned the cache, it doesn't help. It 's a strange situation. They keep writing that the lobby is closed. because of this, it is impossible to get into the race.
Everything works when I login on your account. Do you have a firewall enabled or a VPN? I am wondering if it's blocking access to the port number perhaps required for a connection to be established to the lobby.
Hello everyone!!! The same problem... loading goes without problems, but immediately after loading there is no connection to the server... this problem was 3 days ago, then everything worked (no connection breaks), and here it is again... SAD!!!
After investigating this deeply I’ve connected the dots. This is a common issue for Russian players. Since the Russian government decided to shut down connections to western services this is an issue Russian players are facing. Sometimes being unable to connect to our servers providers is caused by your ISP blocking certain western servers.
Unfortunately there’s nothing we can do about it. Let’s hope the Russian invasion finishes sooner than later.
Community Manager
