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Forums > Global Forums (English) > Bugs

Unreproducible
sprints are not working

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Renta Driver medal 5695
1 day ago
Что Вы пытались сделать?
I'm trying to log in

Что случилось вместо этого?
I can't log in to the sprint, they don't work.

Возникла ли проблема при использовании Wi-Fi, мобильных данных или их обоих?
Both

Баг произошел в приложении на смартфоне, в браузере на ПК или везде?
Both

Какая модель вашего устройства?
Android

Какая операционная система?
Android

Какой номер версии операционной системы?
14

Какая операционная система на Вашем ПК?
11

В каком браузере у Вас возникла проблема?
All

Может ли баг быть воспроизведен?
I can't log in to the sprint

Дополнительные комментарии:
Nothing is working.
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José Trujillo medal 5208 Community Manager
1 day ago
Hey Renta,

Could you please be a bit more descriptive please? Everything works fine here, I can join a lobby and the race on the viewer.
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Renta Driver medal 5695
1 day ago
when entering the lobby, they tell me that the room is closed. I choose the tires for the start, press ready and nothing happens. The race doesn't start. He throws it on the main page and that's it 
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José Trujillo medal 5208 Community Manager
20 hours ago
Hey again,

That’s strange, we don’t have any other reports. Could you please clear cache and try again?
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Renta Driver medal 5695
18 hours ago
I cleaned the cache, it doesn't help. It 's a strange situation. They keep writing that the lobby is closed. because of this, it is impossible to get into the race.
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Jack Basford medal 5131 CEO & CTO
14 hours ago

Renta
I cleaned the cache, it doesn't help. It 's a strange situation. They keep writing that the lobby is closed. because of this, it is impossible to get into the race.

Everything works when I login on your account. Do you have a firewall enabled or a VPN? I am wondering if it's blocking access to the port number perhaps required for a connection to be established to the lobby.
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