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Auction is broken

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medal 4834
13 days ago
What did you try to do?
To buy a new driver, I only bid one token.

What happened instead?
Half an hour later the game has automatically bid 16 tokens for me and the auction had no deadline. 3 hours later and the auction is still going on.

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Xiaomi 11T Pro

What is the operating system?
Android

What is the version number of the operating system?
14

Can the bug be reproduced?
I don't think so.

Additional comments:
Please cancel the auction, I do not wish to spend 16 tokens on a driver.
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medal 5021 Super Mod
12 days ago
Apologies for the mess. I will flag this for support to review.
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medal 5012 SUPPORT AGENT
11 days ago
Hello Joshua,

My apologies for this bug.
I've refunded the extra tokens deducted by mistake.
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medal 4834
11 days ago
Hi, thanks for the tokens. I just wanted to state that the auction is still going on, idk if I was charged with tokens yet or not? And it seems someone else has bid the driver and the number has risen to 19, still with no deadline. I think the auction needs to be manually shut down. This is a link to the driver, hopefully make it easier for you to find him: https://igpmanager.com/app/d=driver&id=13347504
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medal 4991 Moderator
10 days ago
The other manager was listed with 3 bids, with your 16 it matches the 19 it was showing. The tokens were deducted and banked into that auction, to not winning manager they would be refunded if that auction would ever end properly, but it doesn't look like it ever will.

I've put a bid in a well, hoping any more token go from this account and not the other manager.
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medal 4834
10 days ago
Alrighty, thank you.
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medal 5496
8 days ago (Last edited by Sean O'Callaghan 8 days ago)
I am having the same issue

https://igpmanager.com/app/d=staff&id=15327698&tab=contract

Took 43 tokens, auction finished, no tokens returned

Regards

Sean
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medal 4991 Moderator
8 days ago
So no longer a single occurence, hopefully more chance for the devs to find a cause.

I flag your post for support so the tokens can be refunded.
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medal 5012 SUPPORT AGENT
7 days ago
Hello Sean,

My apologies for this bug.
I've refunded the tokens that were deducted from your account.
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medal 5104 Community Manager
7 days ago
Hey managers,

We did perform a bid server restart. Hopefully this solves all the issues.
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medal 5496
7 days ago (Last edited by Sean O'Callaghan 7 days ago)
Hi Ovih 

Thanks for the refund, really appreciate it and the response

Fingers crossed the restart as mentioned by José wil resolve the issue.

Regards

Sean

Update:

The auction for this driver is still showing up on my Transfer Page




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