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Forums > Global Forums (English) > Help & Support

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Account downgrade

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Felipe Gomes medal 5215
122 days ago
Hello friends, I was out of the game for a while, and I saw that my account was downgraded to pro, they told me that speaking on the forum you helped, so can you help me solve this problem? I'm grateful For everyone's attention.
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Frank Thomas medal 4990 Moderator
122 days ago
Hello Felipe, welcome back and I've flagged your post for support so they can set it to Elite again.
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Ovih Sapiens medal 5008 SUPPORT AGENT
122 days ago
Hello Felipe,

Your account has been promoted to Elite as requested.
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