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medal 5400
11 days ago
Sorry, but if it's possible can anyone help revert back my headquarters for Hospitality? I was trying to upgrade from level 24 to level 25 of Hospitality by double tapping but turns out it also not only paid the money, but also paid the tokens to speed up the process, even though that's not what I wanted. Now from 331 tokens I went down to 100 tokens, if it's possible can I have my tokens back in exchange for my Hospitality being sent back to level 24? If needed, I have proof that I had 331 tokens before this incident
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medal 5007 SUPPORT AGENT
11 days ago
Hello Brian,

I'm sorry, but this is an irreversible action so I can't help you with this problem.
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medal 5400
11 days ago
Ovih
Hello Brian,

I'm sorry, but this is an irreversible action so I can't help you with this problem.



😭 Okayy...thanks for the answer. I suggest that using the tokens for the HQ should come with a warning before proceeding (especially in mobile devices since the upgrade and speed up button is on the same location) to prevent accidents like this to happen again, since I don't want to see anyone experience the same thing as me. And if possible, could I still receive compensation in exchange for something (an example, subtracting 150 million from my account in exchange for 131 tokens)
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medal 5007 SUPPORT AGENT
11 days ago
Hello Brian,

No, we can't do that.
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medal 5400
11 days ago

Ovih
Hello Brian,

No, we can't do that.



Got it, thanks for the response
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