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Forums > Global Forums (English) > Help & Support

Solved
Sprint race server issue

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John Doe medal 4777
1 day ago
Что Вы пытались сделать?
To join sprint race

Что случилось вместо этого?
"Sprint race server is lost"

Возникла ли проблема при использовании Wi-Fi, мобильных данных или их обоих?
Wi-fi

Баг произошел в приложении на смартфоне, в браузере на ПК или везде?
App

Какая модель вашего устройства?
Redmi 11 pro

Какая операционная система?
Android

Какой номер версии операционной системы?
11

Может ли баг быть воспроизведен?
When i am trying to join sprint race nothing happened and after 10-20 secs "Sprint race server is lost" appears

Дополнительные комментарии:
This problem was appeared like 8-10 days earlier but before this everything works perfect
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José Trujillo medal 5059 Community Manager
1 day ago
Thank you for your message. Unfortunately, the problem you are facing is related to the restrictions imposed by the regime in Russia regarding free access to the Internet. These restrictions often block or restrict access to services of Western companies such as ours, which can cause problems with connection, downloading game resources or access to individual sections of iGP Manager.

These sanctions and blocks are out of our control zone and may affect players located in Russia or using Russian Internet providers.
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