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Forums > Global Forums (English) > Bugs

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Practice Runs not providing data

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Karl John Talaro medal 5219
23 days ago
What did you try to do?
I am trying to do practice laps for the next race to get the fuel and tyre wear data

What happened instead?
no data is showing, it just says 100% tyre wear and 0:00.00 lap time

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Galaxy Tab S9 FE

What is the operating system?
Android

What is the version number of the operating system?
Android 14

Can the bug be reproduced?
I dont know

Additional comments:
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José Trujillo medal 5046 Community Manager
23 days ago
Hey Karl,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug.
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Karl John Talaro medal 5219
22 days ago
Thanks Jose! May I ask as well if I can retrieve the 2 out of 5 practice laps that got wasted once the issue gets resolved?
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Lu Freebird medal 5443
22 days ago
I've lost 3 practice lap... in 8 minutes close the setup Windows. 
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José Trujillo medal 5046 Community Manager
22 days ago
Karl
Thanks Jose! May I ask as well if I can retrieve the 2 out of 5 practice laps that got wasted once the issue gets resolved?

Yes, will do once it’s resolved.



Lu
I've lost 3 practice lap... in 8 minutes close the setup Windows. 

I’ve added Ideal setup for free.
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Lu Freebird medal 5443
22 days ago
Thank you, I just couldn't be able to set fuel. 
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Jack Basford medal 5249 CEO & CTO
22 days ago
I've fixed this now. It was because the server had actually exceeded an insane number of practice laps due to all historic data. The number had gotten so high that it exceeded a "sanity check" threshold on the server-side which didn't expect IDs past that threshold.

To unclog the system I've archived all historic practice data, and reset the practice table. We should be fine for another decade now, which gives us enough time to patch that... 😅
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Karl John Talaro medal 5219
22 days ago
Thank you all! Cheers, hoping to last another decade with you all as well
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