Unresolved

App and Online Race Problems

Our league started the first race of the season today. During the event, the online race and the app did not function properly on several members’ devices, including PCs as well as Android and iOS devices.

Several issues occurred:

1. The entire driver field was constantly teleporting forwards and backwards throughout the whole race, resulting in no clean or smooth race flow. Managers repeatedly had to leave and re-enter the live race because of this.


2. The track map showed a white screen for all members; only the position dots were visible and moving on a white background.


3. Cars disappeared from the TV view, even though they were still visible as dots on the track map.


4. Vehicles were partially glitching and driving through each other, despite the game being described as “wheel-to-wheel racing.”


5. In other managers’ profiles, the drivers’ names were not displayed.


6. There was no indication in the development diagram showing which team has the best car.


7. Accounts automatically logged out every time. Each time the app was opened, email and password had to be entered again.


8. PC managers had to switch to the mobile/tablet app today due to update issues on PC.

9.As the league administrator, I am no longer able to make any changes to the league settings; access is locked for me.

These were the most noticeable issues that were identified today by myself and my league members in connection with the new update. We hope that the iGP development team can fix these issues soon. Thank you for everything

10. Practice times completely implausible. H tires faster than SS tires, sometimes 6 seconds faster. 

11. Design points awarded at the start of the season were unevenly distributed. Some teams received 1000 design points.

12. Fuel consumption was completely unevenly distributed among the teams during the first race of the season.