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Receiving design points

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Kiers Robs medal 5353
11 days ago
Hi, after my race I went to claim the design points however I only received 28 when my design factory is level 30.
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Muten Rōshi Kamesen'nin medal 5157
11 days ago
yeah i got 27 instead of 29. bs
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Aldo Bertorelli medal 5237
11 days ago
Seems to be a consistent bug. I’m level 26 in my other account and got 24
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Jack Basford medal 5139 CEO & CTO
11 days ago (Last edited by Jack Basford 11 days ago)
I really need to write another blog, but HQs have condition and if they are left to deteriorate they have reduced output. It's not just a cosmetic change.

EDIT: The HQ changes are primarily about rewarding engagement and using the app (logging in, collecting stuff), also a start on expanding activity outside the usual areas. Fun fact: You can even collect your friend's HQs for them, and they will see your name in their HQ e.g. Aldo collected your design points for you.

At the moment to see that you have to put their team ID in the URL on desktop. At some point I will add this in-game so you can navigate to your friend's HQs.

This is also part of wider measures to stop farming accounts in this update. The HQ changes and the new league system do a lot to stop this. They are all counter-measures to signing up 30+ accounts and sticking them in a league to idle. It's no longer a serious or viable strategy.
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Ben Trepess medal 5898
11 days ago

Jack
I really need to write another blog, but HQs have condition and if they are left to deteriorate they have reduced output. It's not just a cosmetic change.

EDIT: The HQ changes are primarily about rewarding engagement and using the app (logging in, collecting stuff), also a start on expanding activity outside the usual areas. Fun fact: You can even collect your friend's HQs for them, and they will see your name in their HQ e.g. Aldo collected your design points for you.

At the moment to see that you have to put their team ID in the URL on desktop. At some point I will add this in-game so you can navigate to your friend's HQs.

This is also part of wider measures to stop farming accounts in this update. The HQ changes and the new league system do a lot to stop this. They are all counter-measures to signing up 30+ accounts and sticking them in a league to idle. It's no longer a serious or viable strategy.


*Deleted and reposted as quotes as I believe my response timed badly with it being updated to "Solved" and the upgrading vs repairing conflict needs addressing*

I experienced the same issue in my race earlier today. 28 when it should have been 30. I believe this to be a result of the two changes that have been implemented. These being:


1) We have to "collect" our DP now from our HQ

2) We have to repair our HQ after every race or we don't get full value on DP/Parts etc in the next race.


However, IF one of the HQ is being upgraded (in my case currently my design section) the option to repair that specific HQ building isn't available as it's blocked by the countdown and the option to pay 767,500 coins to speed it up. It's not that I missed having to repair my HQ buildings. It's that I literally cannot and the same will happen at an increasing rate for the next 5 days until the building is finished
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Nigel Davies medal 5634
11 days ago
What did you try to do?
Went to collect design points from headquarters

What happened instead?
Only 28 design points available instead of 30

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Moto g85

What is the operating system?
Android

What is the version number of the operating system?
Android 15

Can the bug be reproduced?
Not sure

Additional comments:
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Ben Trepess medal 5042
11 days ago (Last edited by Ben Trepess 11 days ago)
Ben

Jack
I really need to write another blog, but HQs have condition and if they are left to deteriorate they have reduced output. It's not just a cosmetic change.

EDIT: The HQ changes are primarily about rewarding engagement and using the app (logging in, collecting stuff), also a start on expanding activity outside the usual areas. Fun fact: You can even collect your friend's HQs for them, and they will see your name in their HQ e.g. Aldo collected your design points for you.

At the moment to see that you have to put their team ID in the URL on desktop. At some point I will add this in-game so you can navigate to your friend's HQs.

This is also part of wider measures to stop farming accounts in this update. The HQ changes and the new league system do a lot to stop this. They are all counter-measures to signing up 30+ accounts and sticking them in a league to idle. It's no longer a serious or viable strategy.


*Deleted and reposted as quotes as I believe my response timed badly with it being updated to "Solved" and the upgrading vs repairing conflict needs addressing*

I experienced the same issue in my race earlier today. 28 when it should have been 30. I believe this to be a result of the two changes that have been implemented. These being:


1) We have to "collect" our DP now from our HQ

2) We have to repair our HQ after every race or we don't get full value on DP/Parts etc in the next race.


However, IF one of the HQ is being upgraded (in my case currently my design section) the option to repair that specific HQ building isn't available as it's blocked by the countdown and the option to pay 767,500 coins to speed it up. It's not that I missed having to repair my HQ buildings. It's that I literally cannot and the same will happen at an increasing rate for the next 5 days until the building is finished



I suspect I will have the same issue on this account following my race in just over an hour. Can't "repair" my design HQ building as it's currently upgrading


UPDATED: Sure enough, I've been given 28DP for my race just now, but had no option to repair before it started. This can be quantified and, I assume, restored once Jack actually reread these posts. What about those getting reduced performance in DRS/Boost for the same issue? They can't get those losses back...
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Jack Basford medal 5139 CEO & CTO
11 days ago (Last edited by Jack Basford 11 days ago)
Thanks for the detailed write-up and for bringing this to my attention. This is helpful, and you’re right to flag it.

You’ve correctly identified an edge case in the current HQ system: when a building is upgrading, it can’t be repaired, which means its condition penalty can incorrectly carry into the next race. That’s not intended behaviour. I will fix that ASAP.

To be clear:

  • HQ condition affecting output is working as designed

  • Being unable to repair a building because it’s upgrading and then being penalised for that is not



EDIT: A fix has now been applied. Condition of the HQ will not atrophy if it's under construction.
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David Parker medal 5452
11 days ago
Hi Jack, since my facility has been under construction for a couple of days I guess I won't be able to repair it until it's finished? I'm not fussed personally about that, because I realise how dififcult it would be to identify managers affected by this and roll out a global fix.

It will 'auto-resolve' when the current construction ends and managers are able to repair it.
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Ben Trepess medal 5898
11 days ago

Jack
Thanks for the detailed write-up and for bringing this to my attention. This is helpful, and you’re right to flag it.

You’ve correctly identified an edge case in the current HQ system: when a building is upgrading, it can’t be repaired, which means its condition penalty can incorrectly carry into the next race. That’s not intended behaviour. I will fix that ASAP.

To be clear:

  • HQ condition affecting output is working as designed

  • Being unable to repair a building because it’s upgrading and then being penalised for that is not



EDIT: A fix has now been applied. Condition of the HQ will not atrophy if it's under construction.



Despite the fix having been applied, it's still happening, Jack. Only received 27dp from my race just now on this acct
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