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RACE doesn't finish after 10 hours

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medal 5109
34 days ago (Last edited by JAVF VF 34 days ago) Translate
¿Qué has intentado hacer?
Clear cache, uninstall game and reinstall it


¿Qué es lo que ocurrió?
The Austrian Grand Prix has entered a loop and is not finishing. Having started 12 hours ago, it is unable to complete, preventing preparations for the next race.

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Both

¿El error se produjo en la app, en PC o en ambos?
Both

¿Cuál es el modelo de su dispositivo?
OPPO A96

¿Qué sistema operativo posee?
Android

¿Cuál es el número de versión del sistema operativo?
Android 13

¿Qué sistema operativo posee su PC?
Windows 10

¿En qué navegador ha experimentado el problema?
Crown

¿Se puede reproducir el error?
The mistake is repeated over and over again


Comentarios adicionales:
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medal 5482
34 days ago Translate
Our competition (Grand Prix 2.0) has been running for 1.5 hours and hasn't finished. Constant bugs and errors every day. Today I ran out of gas during my first pit stop and was out of the game. It's annoying. However, many players are frustrated and complain day after day that they are quitting the game due to the series of problems. This is not good. If the new one doesn't work, the old one should be restored, because this is not something anyone can enjoy. 
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medal 5109
33 days ago (Last edited by JAVF VF 33 days ago) Translate
It's happened again today; my league race in Germany isn't working. It's frozen again and won't let me set up the next one.
A different from yesterday is , although it has been frozen and does not allow preparation for the next one, the race does provide the final race results  (partially, I think) and rewards but not the RACE end points.
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medal 5109
33 days ago Translate
Although it shows the final race classification, when you go to view the strategy used by my drivers, it's not available (fuel and tire consumption).
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medal 5052
33 days ago
I also have this error, it also doesn't show my driver's in the final results of the race.
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medal 5109
32 days ago Translate
We have had three consecutive days where the races in our league have not finished and, therefore, points and rewards have not been distributed.
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medal 5118 CEO & CTO
32 days ago
JAVF
We have had three consecutive days where the races in our league have not finished and, therefore, points and rewards have not been distributed.

Are you watching the races? I need to know what you're seeing with retirements.

We seem to have an issue with car retirements at the moment where they're not being cleanly retired (usually after running out of fuel).
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medal 5109
32 days ago Translate
This league is at 6 am and I only configure it, I don't go live.
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medal 5345
32 days ago
Hi,
League 881072 same issue right now, my drivers finished P2 and P3 instead of P1/P2 due to a retired car which was displayed P1.. 
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