Solved

No research points and no race results

What did you try to do?
See race results (lap by lap data) after todays race and get research points

What happened instead?
Lap by lap data is not working. After the race neither member of our league did get research points

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Iphone and samsung

What is the operating system?
iOS

What is the version number of the operating system?
Latest ios and android

Can the bug be reproduced?
Dont know

Additional comments:

you try to solve the bug of the design point but without success you give double point of the race and changing the standings

Thx Jack.


I don’t know if you’re still working on it but it seems like the race has been calculated a second time now and the lap by lap data is now available BUT we got 2x the points and still no research points.

Also parts and engines were used again. Directly after the official race I repaired the car and now I have to repair it again.

Understood thanks jack 

Hey Jack, we still didnt receive any research points, standings are still wrong and my car is still broken and in 2 hours our race starts

Le même problème que Aldo pour moi. Grd prix du Japon et du Mexique aucun point de recherche reçu.

Idem pour moi ,meme problem...

At this point we don’t care about the Research points because none of us did receive any points, but at least remove the points because it may change the outcome of the Championship.

Hi Jack, thanks for your reply. It’s race number 7, the mexico race. We got double the points from that race.

"Aldo has already told you everything, thank you Jack!" 

 I saw but you calculated everything without counting the results of Mexico 

Hi Jack, sorry to bother you again. Now we got no points at all from the race in mexico. Could you please have another look at it?


I counted all the points manually (when there’s a ‘+’ it means that the person got the extra point for the fastest lap):

Aldo’s finishes:
1-2, 3-7, 7-8, 1-4+, 3-4, 1-7, 1-2 (Mexico), 1-2, 1-2+, 1-2+, 5-6

43+21+10+38+27+31+43+43+44+44+18 = 362
Instead I have 319. Missing 43 points (1-2 finish in Mexico).

Ignazio’s finishes:
3-6, 1-2+, 1-2, 2-3, 2-5, 4-5+, 3-4 (Mexico), 3-4+, 3-4, 3-4, 1-3

23+44+43+33+28+23+27+28+27+27+40 = 343
Instead he has 316. Missing 27 points (3-4 finish in Mexico).

Point system:
1: 25
2: 18
3: 15
4: 12
5: 10
6: 8
7: 6
8: 4