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Unresolved
Lost on auction - please can you look into it

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medal 5000
8 years 35 days ago
https://igpmanager.com/app/d=driver&id=719241&tab=attributes

I bid on this driver today as he's a talent 20. Sneaky Snake had bid first and I then bid with less than a minute to go. The timer disappeared and I assume the auction went to the next round. I was unable to bid any higher. Sneaky Snake won and I lost a token.

Please can you confirm whether or not Sneaky raised the bid or whether a bug prevented me from seeing the auction and so therefore from raising my bid?
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medal 5000
8 years 34 days ago
This chap has just come back on the auction and both of our bids are showing for him (the ones we made earlier in the day). The timer isn't working so it looks like it is a bug and that I should have won the driver. Please can you look into it?

Please can you also check my tokens. I could have sworn I had 4 and it's now down to 2. I can't be sure but I think him reappearing on the auction has taken another token from me.
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medal 5000
8 years 34 days ago
Thanks for the bug report Lee. The auction countdown timer for this driver appears to have frozen. I note I was able to place another bid just now. It may take a while to figure out the issue. Maybe Jack can reset the countdown timer, otherwise we're probably going to have to reset the auction for him. In the meantime I've refunded your tokens plus extra on the house.
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medal 5000
8 years 34 days ago
Thanks Ricky and Jack. Looks like you sorted it.
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medal 5000
8 years 34 days ago
We managed to restart the auction and made you win so he's in your team now. The issue was caused by old bids from previous auctions interfering with the current auction. This has now been fixed.
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