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Forums > Global Forums (English) > Bugs

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Connectivity issues

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Gabriel Dias medal 5455
21 hours ago Translate
What did you try to do?
We were starting the race in Zandvoort (stage 14/24)

What happened instead?
when the start was supposed to happen, the cars concentrated in a single point and didn't move, despite the speedometer showing. I exited the race player to see if it was an internet issue, but I couldn't connect to the game server anymore. Other players reported the same problem.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung A03S

What is the operating system?
Android

What is the version number of the operating system?
13

Can the bug be reproduced?
Maybe

Additional comments:
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Paul Blazak medal 5543
21 hours ago
Same on Apple device. 
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VIP Vinny Butcher medal 5566
19 hours ago
Same for me 
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BJ Cooper medal 5423
19 hours ago
Same 
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Jaakob Peetre medal 5455
9 hours ago Translate
¿Qué has intentado hacer?
No se puede correr la carrera, muchos tirones. Todos los jugadores han sufrido esto.

¿Qué es lo que ocurrió?
No se puede correr la carrera, muchos tirones. Todos los jugadores han sufrido esto.

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Both

¿El error se produjo en la app, en PC o en ambos?
PC

¿Qué sistema operativo posee su PC?
Win 11

¿En qué navegador ha experimentado el problema?
App

¿Se puede reproducir el error?
Esta ocurriendo en todas las carreras desde ayer.

Comentarios adicionales:
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Jean-Paul Baïlo medal 5256
9 hours ago Translate
Pareil pour Abu Diaby.  1ère course de la saison. 
Message affiché...problème de connexion..


La dernière saison 4 courses annulées... cette formule du jeu ne vaut rien avec tous ses changements...

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Tomas Aquino medal 5459
9 hours ago (Last edited by Tomas Aquino 9 hours ago) Translate
¿Qué has intentado hacer?
Hay interrupciones constantes en la carrera y es imposible de jugar, es una carrera al 100%, aun esta en juego por si quieren revisar. Yo paso de jugar con esta mierda.

¿Qué es lo que ocurrió?
tengo una conexion de 1gb por cable, es imposible que el problema sea por mi parte.

¿El problema ocurrió mientras usaba wi-fi, datos móviles o ambos?
Both

¿El error se produjo en la app, en PC o en ambos?
PC

¿Qué sistema operativo posee su PC?
Win 11

¿En qué navegador ha experimentado el problema?
App

¿Se puede reproducir el error?
asi es imposible jugar a esto

Comentarios adicionales:
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Mere quetengue medal 5043
9 hours ago
La verdad que si, lo de la carrera de hoy ha sido de chiste,siempre en la recta principal de Mexico daba problemas de conexion.
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Santi Valdi medal 5485
9 hours ago Translate
Problemas de conexion cada vuelta.
Imposible correr bien. Lagazos y tirones cada 20 segundos. Insufrible.
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VIP Jack Basford medal 5169 CEO & CTO
8 hours ago (Last edited by Jack Basford 8 hours ago)
Was it a postponed race from yesterday?

EDIT: Having a nightmare trying to resolve this btw, my ISP is dead today and I'm working from a 4G connection on my phone. Doing my best to get this resolved but I can't get into certain services due to the connection restrictions on 4G.
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Юрий Клинских medal 5353
8 hours ago Translate
We just had the same problem in this league, race at France: https://igpmanager.com/app/p=league&id=24390
Guys, I understand that the server overload issue is difficult to solve, but it's been going on for weeks, and we're all trying to ensure a stable connection on our end. New week, new season, and today we were struggling again. Please find a solution. Thanks
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Robert Jackson medal 5273
7 hours ago
What did you try to do?
I tried to play, like almost every other manager in the Formula Zero series.

https://igpmanager.com/app/p=league&id=24390

What happened instead?
Massive lag and rubberbanding every 5 seconds, rendering the game beyond unplayable.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
vivo V29

What is the operating system?
Android

What is the version number of the operating system?
15

Can the bug be reproduced?
Can't be reproduced and from what I've read from Jack himself, it is likely a server issue. Beyond his control, we know, but it's still frustrating losing a race that way.

Additional comments:
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VIP Jack Basford medal 5169 CEO & CTO
7 hours ago (Last edited by Jack Basford 7 hours ago)
I've managed to move the service to some other more stable servers. The only catch is that the classic mode leagues will remain on the 2019 tyre balance today, but that's better than what was happening.

If I could have logged in using my normal broadband I could have stopped this. Unfortunately I working from 4G today, because Vodafone also can't provide a stable connection. Over 12 hours the ISP has been down now, and I've been working from 4G on my phone!

Any races that were stuck this time will be skipped.
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Timmi Ögänessen medal 5573
5 hours ago Translate
The same problems just happened in the race in Austria in the Autopoligon league: https://igpmanager.com/app/p=league&id=662194
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VIP Jack Basford medal 5169 CEO & CTO
4 hours ago

Timmi
The same problems just happened in the race in Austria in the Autopoligon league: https://igpmanager.com/app/p=league&id=662194

I noticed the server you were on was not behaving and took it out of the service while your race was still ongoing. It isn't being used now.
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