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Forums > Global Forums (English) > Bugs

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USA race did not start

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Tamás Jánvári medal 5828
7 hours ago Translate
Mivel próbálkoztál?
We wanted to run our league race at 21:00 Hungarian time

Helyette mi történt?
We didn't start, but the lap number was spinning and the game simulated the race, speeding it up.

Wifi, mobilinternet vagy mindkettő használatakor jelentkezett a hiba?
Both

Alkalmazáson, PC-n vagy mindkettőn jelentkezett a hiba?
Both

Milyen típusú a készüléked?
Honor Magic 6 Pro

Milyen az operációs rendszer?
Android

Milyen verziószámú az operációs rendszer?
Honor Magic 6 Pro

Milyen operációs rendszerű a PC-d?
Windows

Milyen böngészőben jelentkezett a probléma?
Mozilla, Chrome

Megismételhető a hiba?
This has happened twice this year. There was even a suggestion within the league that the Dutch Grand Prix might be causing this problem.

További hozzászólások:
Please cancel the race and reloading tokens.
League ID: 880480

Video of the incident:
https://app.filemail.com/d/iuuusjogfynojlg
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Jack Basford medal 5216 CEO & CTO
7 hours ago
There are a couple of tracks which are having more issues than others. One of them is the Dutch track but I don't think that's the whole story here because there were wider issues tonight. I'm looking into it now. If you need any assistance, let me know.
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Tamás Jánvári medal 5828
7 hours ago Translate

Jack
There are a couple of tracks which are having more issues than others. One of them is the Dutch track but I don't think that's the whole story here because there were wider issues tonight. I'm looking into it now. If you need any assistance, let me know.



We definitely request that the race result be cancelled and we do not want a rerun.
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Jack Basford medal 5216 CEO & CTO
6 hours ago

Tamás
We definitely request that the race result be cancelled and we do not want a rerun.

I've wiped the results and skipped the race for you. Also I recognise your name from recent reports. I'm sorry that you've encountered so many issues lately. I'm doing my best to get to the bottom of this.


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